Riders Advisory Council - October 8, 2025

Riders' Advisory Council Agenda for October 8, 2025

Please note that the October Riders' Advisory Council meeting is being moved to October 8th to accommodate the Yom Kippur holiday.

This meeting will take place at Metro's L'Enfant Plaza Headquarters, 300 7th Street SW, Washington, DC and is open to the public.

A recording of this meeting is available here.

Recordings of previous RAC meetings can be viewed on Metro's YouTube channel.

I. Call to Order/Roll Call

II. Approval of Agenda

III. Approval of Minutes

IV. Public Comment

V. Updates to Metro's Strategic Transformation Plan

- Jamie Rosen, Senior Transformation Plan Manager, Metro VI. Metro's Quarterly Service Excellence Report - Jordan Holt, Senior Director, Performance and Global Benchmarking, Metro

VII. All-Door Bus Boarding

- Tracy Hadden Loh, Principal Director, Metro Board

VIII. New Business

IX. Announcements

X. Adjournment